May Holidays PGLC

Festive Add-ons:

• Bottle of sparkling wine in the room upon arrival
  • Fresh flowers in the room
  • Fruit platter
  • Birthday or anniversary cake
  • Balloons and decorations for special occasions (Birthday, Valentine’s Day, Anniversary)
  • Personalized greeting card (message prepared in advance by the guest)
  • SPA treatments for him and her
  • Rental of VIP SPA zone

Sports in the Resort:

• “Get to Know Golf” introductory course
  • Bicycle rental – a great way to enjoy nature while staying active
  • Fitness center
  • Squash – a fast, dynamic, and fun game that improves endurance and reflexes
  • Table tennis – a classic game suitable for all ages
  • Snooker – a game of precision and strategy that offers real satisfaction
  • Table football – a dynamic and fun activity, perfect for friendly competition
  • Ski school

Entertainment & Excursions:

• ATV rides
  • Horseback riding
  • Mountain bike tours
  • Rafting
  • Paintball
  • Mountain hike to Mount Vihren (2,914 m)
  • Hike to the Seven Rila Lakes & visit to Rila Monastery
  • Trekking to the Three Lakes in the Banderitsa Valley – Muratovo
  • Wine tasting at “Zlaten Rozhen” winery
  • Visit to the children’s rope park in the Dobrinishte area
  • Transfers (link available)

All listed additional services are provided upon prior request. A personalized quote will be offered for each activity based on availability and pricing.

• All bookings require a 50% deposit within 7 days of confirmation.
• The remaining balance is due no later than 10 days prior to arrival.
• Cancellations without penalty can be made up to 7 days before the arrival date.
• For cancellations or changes made after this period, or in case of no-show, the hotel reserves the right to retain the full booking amount as a penalty.
• In case of early departure or no-show, the unused portion of the stay is non-refundable.

• Children aged 0 to 6.99 years stay free of charge.
• Children aged 7 to 13.99 years on an extra bed with six adults pay 35% of the adult rate.
• A second child aged 7 to 13.99 years on an extra bed stays free of charge.

Pirin Golf & Country Club Luxury Chalets **** welcomes guests traveling with pets and aims to provide a comfortable and safe stay for both them and all other guests of the resort.

Pet Fees

• 8 euro per day – for pets up to 15 kg.
• 15 euro per day – for pets over 15 kg.

Rules During the Stay

• Pets are not allowed in the indoor areas of restaurants. They are only permitted on outdoor terraces.
• Pets are not allowed in the SPA center.
• In public areas, pets must be leashed or kept in a pet carrier.
• If a pet is left alone in the room/chalet, please notify Reception or Housekeeping in advance.

Walking & Hygiene

• Pets must be walked on a leash at all times.
• Owners are responsible for cleaning up after their pets.

Additional Terms

• Reptiles, birds, and rodents are not allowed.
• In case of disturbances to order, safety, or peace, the management reserves the right to impose a fine.

Accommodation Terms for Pirin Golf & Country Club Luxury Chalets ****.

Check-in & Check-out

• Check-in: after 3:00 PM.
• Check-out: by 12:00 PM.
• Registration and key/card collection is done at the Reception of Pirin Golf Hotel & SPA *****.
• Early check-in and late check-out are subject to availability.
• Late check-out until 6:00 PM is free of charge if guests have a SPA reservation, are participating in a golf tournament, or have a reserved tee time.
• Pirin Golf & Country Club Luxury Chalets **** are stand-alone luxury houses within walking distance of the main Pirin Golf Hotel & SPA *****. Accommodation in the chalets offers greater privacy and independence.

Smoking

• Smoking is strictly prohibited in all units.
• A fine of 100 euro applies in case of violation.

Security Deposit

• A deposit of 50 euro is required upon check-in.
• The deposit is held via pre-authorization on a credit/debit card.
• The authorization is released upon check-out, after a room inspection and settlement of any charges.

Security & Accessibility

• The complex is gated, with 24-hour security and video surveillance.
• Pirin Golf & Country Club Luxury Chalets **** holds no liability for incidents caused by guests or property owners.
• A free central safe is available at the reception for storing valuables.
• Guests may be asked to present identification if necessary.
• Entry and exit are controlled via magnetic card/pass.
• Parking is free for guests staying in units managed by Bulgaria Holidays EOOD.
• Please inform us in advance if you are traveling with a specialized vehicle or require specific parking arrangements.

Reservations

Reservations are accepted at:
reservation@piringolf.bg
+359 882 810 222 | +359 882 810 224 | +359 882 810 225

Payment Methods

Bank Transfer:
UBB AD
IBAN: BG73UBBS88881000030768
BIC: UBBSBGSF
Bulgaria Holidays EOOD
Payment reference: confirmation number, guest name, and reservation period

Debit/Credit Card:
Upon request, an authorization form will be sent via email. The client fills in, signs, and returns the form. A confirmation of a successful transaction will be sent in writing.

Room Types & Capacity

Maximum capacity includes children up to 13.99 years of age.

Types of Chalets and Maximum Capacity at Pirin Golf & Country Club Luxury Chalets ****:

• Malina Chalet – Three bedrooms + living room – 6 adults + 2 children up to 13.99 years
• Mountain Chalet – Three bedrooms + living room – 6 adults + 3 children up to 13.99 years

Extra bed charges are calculated according to the “Child Policy” in the offer.

Tourist Tax

All guests of Pirin Golf & Country Club Luxury Chalets **** are subject to a tourist tax of 1.1 euro per person per day, charged separately.

Force Majeure

Bulgaria Holidays EOOD holds no responsibility and does not offer compensation in the event of force majeure circumstances, including but not limited to natural disasters, accidents, government bans, terrorist acts, etc.

Personal Data Protection

Bulgaria Holidays EOOD is a data controller and complies with Regulation (EU) 2016/679 (GDPR).

Liability for Damages

• Guests are responsible for any damage caused to the unit or shared areas.
• In the event of damage, the cost will be deducted from the security deposit or invoiced separately.

Cancellation & No-Show Policy

Guests are required to familiarize themselves with the cancellation terms, including deadlines and any applicable fees, as outlined in specific offers.

Guest Conduct

• Guests are expected to follow resort rules and avoid disturbing the peace.
• The management reserves the right to terminate a stay in case of violations, without refund.